Frequently Asked Questions


How long will it take to process my mailing?
Often the same day, with an average time of 1-3 days.

How long will it take my mail to arrive?
We keep current on the latest mail arrival times and will tell you what method will get your mailing there by the desired date.

How will I know if my mail piece meets United States Post Office regulations?
Send us an email with the mail piece attached, or call us with the specifications, and we’ll let you know if the piece meets all requirements before you place your order.

Can we send you our mailing list?
Sure! Just email it to us, and we’ll notify you that it has been received. We will process the list using the National Change of Address (NCOA) Link® Systems. If you have multiple lists that you would like combined into a single list, we will check the lists for duplicates and create a single mailing list.

How does Zip ‘N Sort℠ Mail Services bill for postage?
Zip ‘N Sort℠ pays the postage, and includes the cost in the invoice that will be mailed to you, along with a service fee. Our customers save approximately 10% on their daily mailing costs.

Does Zip ‘N Sort℠ Mail Services provide mailing materials? What if my organization already has letterhead materials printed for a mailing?
We provide paper and envelopes in all shapes, colors and sizes. If you have letterhead materials you’ve already ordered, Zip ‘N Sort℠ Mail Services will pick them up and use them for your mailing.

How do I get my job picked up or delivered?
Our vans travel throughout the Berkshires and Pioneer Valley. Schedule a pickup, or we’ll return the leftover materials to you!